Privacy Policy



Welcome to Nucleus Careers, LLC and its affiliates, (“Nucleus”).  Nucleus has a firm commitment to privacy. This Privacy Policy describes how Nucleus collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you access or use, in any manner, any content, products, services or related activities (collectively “Services”), including through the Internet domain(s) owned or operated by Nucleus






We refer to the above websites and all related websites as “sites” and to each of them as a “site.” When we refer to “we,” “us,” or “our,” we mean Nucleus, or the specific division, subsidiary, or affiliate that operates a site, provides its content, or processes information received through it, each as appropriate and applicable. When we refer to “you” or “your,” we mean the person accessing the site. If the person accessing the site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization.


Nucleus provides communication and data platforms such as mobile apps and websites supporting medical diagnostic laboratories including but not limited to Testing Centers of America, LLC and RCA Laboratory Services, LLC, d/b/a GENETWORx, (the “Laboratories”).  The Laboratories are “Healthcare Providers” under the Health Insurance Portability and Accountability Act (“HIPAA”)  Nucleus provides services to the Laboratories pursuant to a Business Associate Agreement pursuant to which Nucleus is obligated to comply HIPAA as it relates to the confidentiality of your Protected Health Information.


If you are registering with as through this site as part of program with your employer to manage the risk of COVID-19 within the workplace, you are authorizing us to share your personal information, Protected Health Information, including but not limited to the results of your COVID-19 test with your employer.


This Privacy Policy applies to your use of our Services and covers information collected in connection with your access to and use of our Services, including those Services provided through our sites and/or online. Please read this Privacy Policy carefully. By continuing to interact with our Services, you are consenting to the practices described in this Privacy Policy.























II.                  GENERAL DISCLOSURES


Our sites are  hosted in the United States and their intended use is for management of COVID-19 data for employees and their employers. 


If you are visiting the sites from outside of the United States, please note that by providing your information it is being transferred to, stored or processed in the United States and other countries, where our data center and servers are located and operated. This section sets forth the general privacy policy for the United States and other jurisdictions not otherwise specifically covered by the below jurisdiction-specific policies. Depending on your state or country of residence, applicable privacy laws may provide you the ability to request access to, correction of or deletion of your information, as further outlined below. If you are outside the United States please see the provisions in our INTERNATIONAL PRIVACY POLICY. If you are outside the United States and do not wish to allow the transfer of your personal information to the United States, you should not use these sites and you should opt-out of the collection of cookies. View our COOKIES POLICY.


The sites and our Services are intended for use by employees and their employers for the purpose of managing information relating to COVID-19.  We collect your contact information, such as your full name, date of birth, address, age, email address, telephone number and your employer’s  name, email address, telephone number, address and other work-related information you provide to us in the course of providing our Services to you or your employer.


We take your privacy and the protection of your personal information seriously. We will only store, process and disclose your personal information in accordance with applicable law. We will make it clear when we collect personal information and will explain what we intend to do with it. We do our best to protect your privacy through the appropriate use of information security measures.




1.          Information You Provide To Us Directly


Nucleus may collect different information from or about you depending on the manner in which you use our sites or Services. The following examples are provided to help you better understand the information we may collect through your use of the sites or in the course of us providing our Services.


For Individuals & Employees: We may collect, use, store and transfer different kinds of personal information about you, which we have grouped together as follows:


·      Identity Information includes first name, last name, date of birth, gender, username or similar identifier.

·      Contact Information includes personal mailing address, email address, telephone number, office location.

·       Technical Information includes internet protocol (IP) address, your login data, language preference, time zone setting and location (geocodes), geolocation data, geofencing, auth0 logs, pages visited, pages viewed, events and page loads, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

·      Demographic Information Education, Employment/professional information, Professional Purchasing Influence, Job History, Ethnicity, Marital Status, Home Ownership, Languages Spoken

·      Profile Information includes your username and password, encrypted customer id, your preferences.

·       Usage Information includes information about how you use our website, products and services, including video usage, articles read and topics of interest.

·       Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences.


2.          Information Received Through Third-Party Platforms


You may access our sites through third-party platforms, such as Facebook or  your employer’s webpage.  If you use our sites on or through a third-party platform, including via any mobile and/or other Internet connected devices (“Wireless Devices”), or click on third-party links, the collection, use, and disclosure of your information and your use of the sites will also be subject to the privacy policies and other terms of such third parties or third-party platforms. You should review such privacy policies, terms and other agreements.


3.          Collection Of Technical Information And Usage Information


When you access Nucleus’s sites, we automatically collect certain information. This information may include without limitation: (a) technical information about your computer or Wireless Device, such as your IP address, geolocation information, device type, operating system type and version, unique device ID, browser, browser language, domain and other systems information or platform types (collectively “Technical Information”); and (b) usage statistics about your interaction with Nucleus’s sites, including pages accessed, referring website address(es) time spent on pages, pages visited, search queries, click data, date and time and other information regarding your use of Nucleus’s sites (collectively “Usage Information”).


This Technical Information and Usage Information, which may be linked to your personal information, is collected through the use of server logs and tracking technologies, including: (i) cookies, which are small pieces of code that websites send to your computer or Wireless Device to uniquely identify your browser or mobile device or to store information in your browser setting; and (ii) web beacons, which are small objects that allow us to measure the actions of visitors using the Nucleus’s sites. For more detailed information regarding how we use cookies and other technology, please review the additional information in our COOKIES POLICY.




We may use information about you for a number of purposes, including:


1.          Providing, Improving And Developing Our Services


·       Reviewing and analyzing user browser and wireless device technical information;

·       Reviewing user activity across sites (for example, Nucleus analyzes trends, user traffic and usage information to determine the performance of content, research reports or events);

·       Processing or recording payment transactions or money transfers;

·      Otherwise providing you with the Nucleus Services and features you choose to use;

·      Displaying your historical transaction information;

·      Providing, maintaining and improving our Services;

·      Developing new products and Services;

·      Delivering the information and support you request;

·      Improving, personalizing and facilitating your use of our Services; and

·      Measuring, tracking and analyzing trends and usage in connection with your use or the performance of our Services.

·      Processing contest and survey entries

2.          Communicating With You About Our Services


·      Responding to questions or concerns;

·      Sending you information we think you may find useful or which you have requested from us about our Services; and

·      Manage your account preferences, establish your profile and registration information.

3.          Protecting Our Services And Maintaining A Trusted Environment


·      Enforcing our Terms of Service or other applicable agreements or policies;

·      Verifying your identity;

·      Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;

·      Fulfilling any other purpose disclosed to you in connection with our Services;

·      Analyze trends and user traffic, track purchases and usage information; and

·      Contacting you to resolve disputes and provide assistance with our Services.

4.          Advertising And Marketing


·      Marketing of our Services, events, research and products; and

·      Communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys and/or rewards offered by us and select partners.

·      If we send you marketing emails, each email will contain instructions permitting you to “opt out” of receiving future marketing or other communications.


You can ask us or third parties to stop sending you marketing messages at any time by contacting us. To learn about your choices regarding interest-based advertising and cross-device tracking, please see below.


5.          Other Uses


·       For any other purpose disclosed to you in connection with our Services from time to time.



1.          When And How We May Share/Disclose Your Information With Third-Parties


Except as described in this Privacy Policy, Nucleus does not disclose the personal information we obtain about you and we are subject to HIPAA’s privacy requirements relating to Protected Health Information.


If you are registering with this site due as part of a program with your employer to manage COVID-19 risks in the workplace,  we will share personal information about you, including COVID-19 test results, Protected Health Information  and related data with your employer.


Your personal information may be shared with our affiliates and service providers who perform services for us such as hosting our website, data analytics and/or relationship management for the purposes described herein. Our service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements.


We require all third parties to respect the security of your personal information. We do not allow our third-party service providers to use your personal information for their own purposes and they are only permitted to process your personal information in accordance with our instructions.


2.          Sale of Information To Third-Parties


Nucleus does not sell personal information to third parties. 


3.          Corporate Transactions


We may share all or part of your personal information with other business entities in connection with the sale, assignment, merger or other transfer of all or a portion of Nucleus’s business or assets to such business entity (including due to a sale in connection with a bankruptcy). We will require any such purchaser, assignee or other successor business entity to honor the terms of this Privacy Policy.


4.          Disclosure Of Information For Legal Purposes

Nucleus may disclose all or part of your personal information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating any agreement with Nucleus, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of our sites, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures. Nucleus may disclose or access personal information when we believe in good faith that the law requires it, to establish our legal rights or to defend against legal claims, and for administrative and other purposes that we deem necessary to maintain, service and improve our Services.

5.          Analytics And Data Enrichment Services


We use third-party analytics such as Google Analytics to help understand your usage of our sites and to improve our Services.


6.          Aggregated, Anonymized Or De-identified Information


We may disclose or use aggregated, anonymized or de-identified information for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual. Although such information may be derived from your personal information, it can no longer directly or indirectly reveal your identity.


VI.                  COOKIES POLICY

Like many online platforms, Nucleus and its analytics vendors use server logs and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable Nucleus to understand how users interact with the sites and Services. Nucleus and its analytics vendors may tie the information gathered by these means to the identity of users.


Cookies are small text files placed on a computer or device while browsing the Internet. Cookies are used to collect, store and share bits of information about user activities. Nucleus uses both session cookies and persistent cookies.


Session cookies are used to identify a particular visit to Nucleus’s sites and collect information about your interaction with the sites. These cookies expire after a short time or when the user closes their web browser after using the sites. Nucleus uses these cookies to identify a user during a single browsing session, such as when you log into the sites. This helps Nucleus improve the sites and Services as well as improve the users’ browsing experience.


A persistent cookie will remain on a user’s device for a set period of time specified in the cookie. Nucleus uses these cookies to identify and recognize a specific user over a longer period of time. They allow Nucleus to:


·      analyze the usage of the sites (e.g. what links users click on) in order to improve our offering;

·      test different versions of the sites to see which particular features or content users prefer to optimize the sites;

·      provide a more personalized experience to users with more relevant content and course recommendations; and

·      allow users to more easily log in to use the sites and Services.

Examples of persistent cookies include: (i) preferences cookies to remember information about a user’s browser and settings preferences, such as preferred language – preference cookies make a user’s experience more functional and customized, (ii) authentication and security cookies to enable a user to log in or stay logged in to access the sites and Services, to protect user accounts against fraudulent log-ins by others and to help detect and protect against abuse or unauthorized

usage of user accounts and (iii) functional cookies to make the experience of using the sites and Services better, like remembering the sound volume level selected by the user.


Nucleus uses tracking technology to: (i) determine if a certain page was visited or whether an email sent by Nucleus was opened or clicked on by a user; and (ii) to customize the experience of individual users by recommending specific content.


We also use clear gifs in HTML-based emails sent to our users to track which emails are opened and clicked on by recipients. We may use the information we obtain from the cookie in the administration of the sites, to improve the usability of the sites and for marketing purposes. We may also use that information to recognize your computer when you visit our sites, and to personalize our sites for you.


Third parties may use cookies on your computer or mobile device to advertise through our sites. These third-party companies may use information about your visits to the sites to advertise goods and services that may be of interest to you. They may also employ technology that is used to measure the effectiveness of the advertisements. The third-party companies can accomplish this by using cookies or web beacons to collect information about your visits to the sites. The information collected through this process does not enable us or them to identify your name or contact details unless you choose to provide them. The cookies from these third-party companies vary based on which company is providing the advertisement, therefore they may not be captured in the below Table of Cookies.


Cookies and information captured through our sites are stored for a certain retention period, however you can eliminate these cookies any time before the expiration date.




You can adjust the settings in your browser in order to restrict or block cookies that are set by the sites (or any other website on the Internet). Your browser may include information on how to adjust your settings. Alternatively, you may visit to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers. This site also explains how to delete cookies from your computer.


You can control and delete these cookies through your browser settings through the following:


·      Google Chrome

·      Mozilla Firefox

·      Safari

·      Opera

·      Microsoft Internet Explorer

·      Microsoft Edge

·      Safari for iOS (iPhone and iPad)

·      Chrome for Android

Or you can also use the following cookie management and disposal tool from Google Analytics by downloading and installing the browser plug-in from the following link:


Please be aware that restricting cookies may impact the functionality of the Services. Most browsers allow you to refuse to accept cookies. Additional general information about cookies, including how to be notified about the placement of new cookies and how to disable cookies, can be found at




We use third-party service providers to provide site metrics and other analytics services. These third parties may use cookies, web beacons and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our sites and Services, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Nucleus and third-party service providers on behalf of Nucleus to analyze and track usage of our sites and Services, to determine the popularity of certain content and to better understand how you use our sites and Services. The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.


This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons or other tracking technologies, which are covered by such third-parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third-parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit


IX.                  LINKING SITES


The sites contain links to other websites. Nucleus is not responsible for the privacy practices or the content of such websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or "powered by" or "in cooperation with" relationships). We do not share information we gather with other websites or any other entities or individuals unless such sharing is disclosed to you in advance through this Privacy Policy. Other linked websites, however, may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit by linking from the sites. Please note that this Privacy Policy applies only to our sites, and not to other companies' or organizations' websites to which we link.


For instance, information collected through Google Analytics is shared with Google and its partners who may combine it with other information you provided to them or they collected from your use of their services. This information is stored in Google’s servers according to their privacy practices.

X.                  SOCIAL MEDIA


We may collect information from other sources, such as social media platforms that may share information about how you interact with our social media content. We do not control how your personal information is collected, stored or used by such third-party websites or to whom it is disclosed. You should review the privacy policies and settings on any social media website that you subscribe to so that you understand the information they collect and may be sharing. If you do not want your social media websites to share information about you, you must contact that website and determine whether it gives you the opportunity to opt-out of sharing such information. Nucleus is not responsible for how these third-party websites may use information collected from or about you.


Further, our sites may include social media features, such as the Facebook Like button. Our integration of these features may allow third-party social media to collect certain information, such as your IP address and which page(s) you are visiting when using our sites and Services, and to set a cookie to enable that feature to function properly. Your interactions with these features are governed by the privacy policy of the Nucleus providing it.




We may keep a record of your personal information, including correspondence or comments, in a file specific to you. We will utilize, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and for legal or business requirements. We will establish minimum and maximum retention periods and procedures for maintaining and destroying your personal information. When personal information is retained to make a decision about you, we will retain such information for the period required in order to comply with our internal compliance and data retention policies.




You may opt-out of receiving marketing and promotional messages from Nucleus, if those messages are powered by Nucleus, by following the instructions in those messages. If you decide to opt-out, you will still receive non-promotional communications relevant to your use of our Services.




The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. It is our policy to refrain from knowingly collecting or maintaining personal information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personal information through the sites. If you are under the age of 18 and have already provided personal information through the sites, please have your parent or guardian contact us immediately using the information provided under CONTACT US so that we can remove such information from our files.

XIV.                  SECURITY


We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We hold information about you both at our own premises and with the assistance of third-party service providers. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please feel free to contact us directly using the information provided under CONTACT US. To ensure that our employees comply with our privacy policies, we have developed a training program that provides all employees with the tools and knowledge to protect your personal information in all aspects of their work.




The California Consumer Privacy Act (“CCPA”) permits residents of California to have the following additional rights. For more information, or if you have questions, you can contact us using the information provided under CONTACT US. For your protection, Nucleus is required to collect certain information from you to verify your identity before we respond to any request submitted by you. The information you provide to verify your identity will only be used for verification purposes, and a record of your request, including certain information contained within it, will be maintained by Nucleus for its files.


1.  California Residents Have The Right To Request Nucleus Disclose What Information It Collects, Uses And Discloses


California residents have the right to request that Nucleus disclose what personal information Nucleus collects, uses and discloses about them. The general categories of personal information Nucleus collects about California residents are listed above under WHAT INFORMATION WE COLLECT. If you are a California resident and would like to request we disclose what personal information we collect, use and disclose about you, please complete this REQUEST FORM and send it to Nucleus using the information provided under CONTACT US or contact Nucleus at the toll-free number provided under CONTACT US.


2.  California Residents Have The Right To Request The Deletion Of Their Personal Information Maintained By Nucleus


California residents have the right to request that Nucleus delete the personal information Nucleus maintains about them. Nucleus will make every effort to comply with California residents’ requests to delete their personal information, however, certain laws or other legal requirements might prevent some personal information from being deleted. If you are a California resident and would like to request the deletion of your personal information, please complete this REQUEST FORM and send it to Nucleus using the information provided under CONTACT US or contact Nucleus at the toll-free number provided under CONTACT US. To verify any request to delete personal information, you will be required to provide the information contained in the request form. Failure to do so could result in Nucleus’s inability to comply with your request.

3.  California Residents Have The Right To Non-Discrimination For The Exercise Of Their Privacy Rights Under The CCPA


Under the CCPA, California residents have the right not to receive discriminatory treatment by Nucleus for the exercise of their privacy rights. However, the exercise of certain privacy rights by California residents will make it so that Nucleus is no longer able to provide those residents with certain services. For example, if, at the request of a California resident, Nucleus deletes all of the California resident’s personal information that it maintains, Nucleus will no longer be able to send marketing communications to that California resident.


4.  DO NOT SELL MY PERSONAL INFORMATION: California Residents Can Opt-Out Of The Sale Of Their Personal Information


The CCPA provides California residents the right to opt-out of the sale of their personal information by Nucleus. If you are a California resident and would like to opt-out of the sale of your personal information, please complete this REQUEST FORM and send it to Nucleus using the information provided under CONTACT US or contact Nucleus at the toll-free number provided under CONTACT US. California residents may choose to use an authorized agent to exercise their right to opt-out of the sale of their personal information, subject to the requirements in the below section on designating an authorized agent.


5.  California Residents Can Designate An Authorized Agent To Make A Request Under The CCPA On Their Behalf


California residents can designate an authorized agent to make requests under the CCPA related to the residents’ personal information. Nucleus can deny any request made by an agent who does not submit proof that he or she has been authorized by the California resident to act on the California resident’s behalf. For more information on submitting a request on behalf of a California resident as an authorized agent, you can contact us using the information provided under CONTACT US.


6.  Do Not Track


Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. Nucleus does not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available third-party tools, we offer you the choices described in this Privacy Policy to manage the collection and use of information about you.


Nucleus does track some activity across websites (including your search terms, the website you visited before you visited or used the Services and other clickstream data) and we may continue to collect information in the manner described in this Privacy Policy from web browsers that have enabled DNT signals or similar mechanisms.

XVI.                  NEVADA CONSUMERS


Nevada law provides Nevada residents the ability to opt-out of the sale of their personally identifiable information collected by Nucleus. If you are a Nevada resident and would like to opt-out of the sale of your personally identifiable information, please complete this REQUEST FORM and send it to Nucleus using the information provided under CONTACT US.


For your protection, Nucleus is required to collect certain information from you to verify your identity before we respond to any request submitted by you. The information you provide to verify your identity will only be used for verification purposes, and a record of your request, including certain information contained within it, will be maintained by Nucleus for its files.




This Privacy Policy may be revised from time to time as we add new features and Services, as laws change and as industry privacy and security best practices evolve. We display an effective date on this Privacy Policy at the top of this Privacy Policy so that it will be easier for you to know when there has been a change. If we make any material change to this Privacy Policy regarding use or disclosure of personal information, we will provide notice on our sites. Changes will apply to information collected after the change is effective. Please check this Privacy Policy periodically for changes. Small changes or changes that do not significantly affect individual privacy interests may be made at any time and without prior notice. Your use of the sites constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised Privacy Policy, please exit the sites immediately. If you have any questions about this Privacy Policy, the practices of the sites or your dealings with the sites, you can contact us by using the information provided under CONTACT US.


XVIII.                   CONTACT US

Please contact Nucleus with any questions or concerns regarding this Privacy Policy.

Steve Paolucci

Privacy Manager

Nucleus Careers

201 King of Prussia Road, Suite 501 Radnor PA 19087


Toll Free: 844-224-0011



If you have any questions or concerns regarding our Privacy Policy, or if you believe our Privacy Policy or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with Nucleus using the contact information listed above, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may

need to engage or consult with other parties in order to investigate and address your issue. We may keep records of your request and any resolution.




[1] Last Revised July 1, 2020